Worldwide Delivery
You will see the calculated shipping fee at checkout.
Within 7 days from the date of order arrival, you may request a return or exchange for certain products.
For which products are eligible to be returned or exchanged, please see Return & Exchange Policy.
(Only those found faulty upon opening, excluding impersonal factors.) 
- Within 7 days from the date of order arrival
 
- Brand new, without used
 
- With tags intact in original packaging and condition
 
- Except the sale or promotional products
 
- Products in bundle set should be returning together.
 
- No hydration system can be returned due to hygiene problem.
 
- Return shipping cost would be borne by the customer
 
- Second delivery fee of the exchanged goods would be borne by the customer
 
- We are not responsible if the returned goods are damaged or lost in the transit
 
- Shipping costs, import taxes and duties in the order will not be refunded
 
- In case of any disputes, Kohikona reserves the right of final decision
 
- Unqualified return will be rejected and customers are responsible for the delivery fee
 
Please contact us via hello@kohikona.com