You will see the calculated shipping fee at checkout.
Within 7 days from the date of order arrival, you may request a return or exchange for certain products.
For which products are eligible to be returned or exchanged, please see Return & Exchange Policy.
(Only those found faulty upon opening, excluding impersonal factors.)
- Within 7 days from the date of order arrival
- Brand new, without used
- With tags intact in original packaging and condition
- Except the sale or promotional products
- Products in bundle set should be returning together.
- No hydration system can be returned due to hygiene problem.
- Return shipping cost would be borne by the customer
- Second delivery fee of the exchanged goods would be borne by the customer
- We are not responsible if the returned goods are damaged or lost in the transit
- Shipping costs, import taxes and duties in the order will not be refunded
- In case of any disputes, Kohikona reserves the right of final decision
- Unqualified return will be rejected and customers are responsible for the delivery fee
Please contact us via email@example.com